OK, so eating at Grace isn’t really an adventure, but this was my first time using a Blackboard Eats deal and my first time at Grace, so the whole experience was kind of adventure-like. And what an experience it was: great food, great service. Can’t beat that.
I cannot stress how important service is to me. Good service should be easy, but apparently far too many restaurants find this hard to come by. Service can make or break a diner’s whole experience, so when I encounter really great service (or really bad service), I make a mental note. In Grace’s case, the note is a pleasant one.
From the get-go, Grace exhibited nothing but exemplary service. When I called to make the reservation, I asked if there was a way to substitute the main course on the Blackboard Eats prix fixe menu for something else. You see, the main course was supposed to be lamb, and I don’t like lamb. Honestly, I didn’t think the restaurant would accommodate me, that they would say that this special deal was what it was, and that would be that. But the person who took my call said she would ask the chef, who wasn’t available at the time, so she said she would call me back once she had a chance to ask him. And she 1) actually called me back the next day and 2) said I could have the salmon or grilled tempeh dishes from the regular menu instead. So of course I made a reservation for me and Esther of e*starLA, who had agreed to try out Grace — and Blackboard Eats — with me.
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